Frequently Asked Questions

noumen is an online platform that connects you with verified professionals for bookings, video consultations, and real-time chat.

Download our mobile app from the App Store or Google Play and sign up with your email or social media account.

Creating an account and browsing professionals is completely free. You only pay when you make a booking.

Browse service categories, select a professional, choose an available time slot, and confirm your booking through our secure payment system.

Yes, you can reschedule a booking through the app up to 24 hours before the scheduled time, subject to the professional's availability.

You can cancel a booking up to 24 hours before the scheduled time for a full refund. Late cancellations may be subject to a cancellation fee.

We accept major credit/debit cards and secure online payment methods. All transactions are processed through encrypted channels.

Refunds for eligible cancellations are processed within 5-7 business days to your original payment method.

Download the app and submit a member request. Our team will review your qualifications and verify your identity before approval.

You can set your available days and time slots through the app. You have full control over your schedule.