Terms of Service

Welcome to noumen. By accessing or using our platform, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By creating an account, accessing, or using noumen, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree, please do not use the platform.

2. Description of Service

noumen is an online platform that connects customers with professional service providers ("Members"). We facilitate:

• Online booking of professional services
• Video consultations between customers and professionals
• Real-time chat communication
• Secure payment processing
• Rating and review systems

3. User Accounts

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

4. Bookings & Payments

When you book a service through the platform, you agree to pay the specified price. Prices are set by individual professionals. A platform service fee may apply.

5. Cancellation Policy

Cancellations made 24 hours or more before a scheduled appointment are eligible for a full refund. Late cancellations may incur a fee as determined by our cancellation policy.

6. Professional Conduct

Members are independent professionals. noumen does not employ or control professionals and is not responsible for the quality of services provided. However, we maintain a verification and review system to ensure quality standards.

7. Intellectual Property

All content, branding, and technology on the platform are the property of noumen or its licensors. You may not reproduce, distribute, or create derivative works without express written permission.

8. Privacy

Your use of the platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

9. Limitation of Liability

noumen provides the platform "as is" without warranties. We shall not be held liable for any indirect, incidental, or consequential damages arising from your use of the services.

10. Modifications

We reserve the right to modify these Terms at any time. Changes will be communicated via the platform or email. Continued use after modifications constitutes acceptance.

11. Contact

If you have any questions about these Terms, please contact us.